Jobs

Current Openings

overview

As Studio Manager, you are responsible for running the operational side of our media department. This role keeps every video and photo project on schedule, on budget and well-communicated, from the first estimate through final delivery.

The Studio Manager owns the production calendar, pre-production, studio bookings and freelancers. They build media estimates with our sales and account teams, manage project budgets and serve as the day-to-day client contact on media projects. The media team works through this role to coordinate schedules and resources.

This is an operations role, not a creative one. Creative direction stays with the Creative Director, and on-set production belongs to our field producer and freelance producers. We’re looking for someone who understands production deeply enough to plan, price and staff it well, and who takes pride in making a creative team’s work run smoothly.

The Studio Manager reports to the Head of Operations: Creative.

responsibilities
production operations & scheduling
  • Own the media production calendar across all active client projects, balancing shoot dates, post-production capacity, and delivery deadlines.
  • Assign and schedule the media team (field producer, shooters, editors) to shoots and post-production work.
  • Set post-production timelines and deadlines in consultation with the Post-Production Supervisor, then keep post-production on schedule against them.
  • Manage studio bookings, including scheduling, conflicts, and availability.
  • Own pre-production: locations, travel, crew call times, interview scheduling, call sheets, production schedules, and talent and location releases.
  • Receive the post-production brief from the Post-Production Supervisor and pass it to the field producer and any freelance producer before each shoot.
  • Write and maintain the standard on-set request responses used by all field producers, staff and freelance.
  • Coordinate with the Director of Photography on equipment needs and rentals for scheduled shoots.
  • Track every media project against its timeline, flagging risks early and resolving scheduling conflicts before they become missed deadlines.
  • Keep media production workflows documented and consistent so projects run the same way regardless of who is on them.
  • Send a weekly project status report, including post-production status and budget-to-actual for each project, to the Heads of Operations for both Creative and TechOps.
client communication
  • Serve as the primary day-to-day client contact on media projects, covering schedules, logistics, approvals, and revision rounds.
  • Bring in the Client Experience Manager at key milestones and in special circumstances.
  • Keep clients proactively informed on project status so they’re never left wondering where things stand.
  • Prepare clients and interview subjects for shoots, including what to expect, who will be there, and how to get ready.
  • Route scope and budget concerns to the account team.
  • Represent Infomedia’s voice in every interaction: honest, collaborative, and detail-oriented.
freelance & vendor management
  • Build and maintain a bench of vetted freelance producers and crew in Birmingham and across the Southeast.
  • Decide when a project needs a full freelance producer, then source, book, and onboard them.
  • Book freelance editors and finishing specialists recommended by the Post-Production Supervisor, and handle their agreements.
  • Manage freelancers day-to-day, covering briefs, schedules, deliverables, and expectations.
  • Vet freelance producers for fit with both the story and the client, with Creative Director approval on high-profile projects.
  • Manage freelancer agreements, and coordinate with billing on freelancer invoicing.
  • Manage production vendors, including rentals, locations, and other production services.
  • Evaluate freelancer performance after each project to keep the bench strong.
estimating & budget
  • Partner with sales and account management to scope media projects and build estimates covering crew days, freelance producers, rentals, travel, and post-production hours.
  • Keep current knowledge of freelance rates, rental costs, and internal production costs so estimates are accurate.
  • Own each media project’s budget once sold, tracking budget-to-actual from kickoff through delivery.
  • Manage freelance and vendor spending against project budgets.
  • Identify scope creep early and flag it to the account team for change orders.
  • Report on project profitability at close-out.
qualifications
required
  • 5+ years of experience in production coordination, production management, agency project management or traffic, or post-production management
  • A working understanding of video and photo production workflows, roles, and costs
  • Experience building production estimates and managing project budgets
  • Experience sourcing, booking, and managing freelancers and vendors
  • Strong client communication skills, with comfort serving as a client’s primary day-to-day contact
  • Highly organized, with the ability to manage multiple projects, calendars, and deadlines at once
  • Ability to keep a team on schedule through coordination and influence rather than direct authority
  • Limited travel to client shoots as needed
preferred
  • An established network of freelance producers and crew in Birmingham and the Southeast
  • Agency or creative-services experience

To apply for Studio Manager, please submit your resume to jobs@infomedia.com.


overview

Infomedia’s freelance Field Producers lead client shoots on set for individual field days. Working from a shoot plan and post-production brief provided by the Studio Manager, they conduct interviews, direct the crew, serve as the client’s point person on set and deliver a full shoot report within 24 hours. Freelance Field Producers represent Infomedia on set, and the client relationship remains with Infomedia.

responsibilities
field production
  • Lead the shoot on set as the producer in charge, executing the shoot plan built in pre-production. When a full producer is attached, support the full producer’s lead.
  • Review the post-production brief before each shoot, and make sure every must-have in it gets captured.
  • Conduct on-camera interviews, following the story plan shaped in pre-production.
  • Serve as the client’s point person on set.
  • Direct the crew to keep the shoot on schedule and on the shot list.
  • Track story beats and the shot list in real time, and adapt within the plan when conditions change.
  • Collect signed talent and location releases on set.
  • When a client requests something new on set, assess it against the day’s schedule, then use the Studio Manager’s standard responses:
    • If the schedule allows: capture it, and let the client know the assets will be delivered separately once the details are worked out with the Studio Manager.
    • If it doesn’t: let the client know the day’s schedule won’t allow it, and that the Studio Manager will follow up to schedule another time to capture the request
shoot report
  • Deliver a full write-up of each shoot day to the Studio Manager within 24 hours, who shares it with the team. It covers notes about the day, how the crew operated, how the client interaction went, story beats that hit or missed, additions to the shot list, and any planned coverage that couldn’t be captured
working with infomedia
  • Work from the shoot plan, post-production brief, and call sheet provided by the Studio Manager.
  • Attend pre-production meetings when requested. Attendance isn’t required unless the freelance agreement states otherwise.
  • Follow Infomedia’s on-set standards and processes, including the shoot report format and the 24-hour deadline.
  • Represent Infomedia on set. The client relationship belongs to Infomedia, so all follow-up and client correspondence after the shoot go through the Studio Manager.
  • Coordinate booking, agreements, and invoicing through the Studio Manager and billing.
qualifications
required
  • 3+ years of production or project management experience
  • A reel or portfolio that includes field-produced work
  • Experience conducting on-camera interviews
  • Experience leading crews on set
  • A professional, client-facing presence
  • The ability to deliver a written shoot report within 24 hours
  • Professional references
preferred
  • Based in Birmingham or the Southeast
  • Experience shooting in industrial, construction or logistics environments

To apply for Field Producer (Freelance), please submit your resume to jobs@infomedia.com.


Standard Positions

We aren’t actively hiring for these positions, but if you think you’re a perfect fit and would like for us to consider you for future openings, you may submit your resume. However, you may not get a response since the positions aren’t currently open.

Web Designer

overview

As a Website Designer, you are responsible for the website design for the client. You will take all information gathered during discovery, content and the design kickoff, and interpret it into a design that is both aesthetically pleasing and meets the clients needs. The success of design is not just that we present a project that works well for our client, but more importantly, it is that the client feels like we listened to what they needed. We want our clients to feel heard and be excited for the next step in their website growth.

required skills & abilities
  • Communication Skills
  • Ability to meet deadlines
  • Ability to stay within budget of time and resources
  • Ability to compromise vision and design to best serve client
  • Overall positive attitude
  • Research
  • Figma
  • Adobe XD
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Bridge
  • Adobe Acrobat
  • G Suite
  • Webflow
  • WordPress Page Styling
key responsibilities
  • Analytics & problem solving
  • Meet deadlines 
  • Communication with Creative Director / Art Director
  • Being honest about challenges before they become problems
  • Meeting with client for Design Kickoff
  • Staying aware of  current design trends
  • Always looking to improve and not just phoning it in
  • Advising team within your specialty 
  • Assigning freelance project, deadlines and dev task generation  to freelancers
  • Equipping freelancers with all documentation they need to successfully complete the design

To apply, please submit your resume to: jobs@infomedia.com


Web Developer

overview

The following outlines the requirements, preferences, and duties of our new developer.

required skills & abilities
  • Willingness to learn
  • Great communication skills
  • Team player
  • Ability to self start and manage your time
  • Proficient in HTML and CSS
  • Experience in PHP
  • Experience with WordPress theme development
  • Experience with WordPress — managing the CMS, running updates, etc
  • Experience building sites from layered design comps
  • Experience with debugging & troubleshooting code and client issues
flexible skills & abilities
  • Experience with Command line and Git
  • Experience with Javascript & jQuery
  • Experience with WordPress server side operations
  • Ability to effectively and professionally communicate directly with clients via email and meetings
key responsibilities
  • Reviewing and troubleshooting client issues
  • Supporting bank of existing client sites
  • Building Sites from Layered Comps
  • Running WordPress updates
  • Adding functionality to existing websites
  • Performing website audits
not required but appreciated
  • Portfolio of work
  • Examples of code

To apply, please submit your resume to: jobs@infomedia.com


Website Support Specialist

overview

We’re looking for a Website Support Specialist to join our team. Infomedia is the leader in website development and service for the southeastern United States. Since 1994, Infomedia has served clients by creating and supporting websites that grow businesses to their highest potential. Today, Infomedia retains hundreds of clients in four primary areas: web design, web development, digital marketing and unmatched customer care. Key markets served by Infomedia include B2B, nonprofit, city utilities and municipalities. At Infomedia, we believe you should never have to manage your website alone. 

To apply, please submit your resume to:  jobs@infomedia.com

duties and beneficial skills 
  • Provide consistently high-quality customer experiences for all Infomedia clients
  • Provide high-touch customer support via email and phone
  • Maintain systems of information and keep client data consistent across multiple software services
  • Create website service tickets, file bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience
  • Enter website content on various website CMSs (WordPress, Craft, Shopify, Webflow)
  • Advocate for our clients and work closely with your team and manager to find areas of improvement within our products and services.
  • Conduct quality control checks on websites
  • Conduct client trainings, both in-person or via screen share
  • Ability to learn new digital tools quickly
  • Strong understanding of WordPress and other website CMSs
  • Proficiency with HTML, CSS, JavaScript, DNS
  • Exercise analytical reasoning and critical thinking skills for troubleshooting

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