FAQs

Frequently Asked Questions

• What does Infomedia do?
  Infomedia is a full-service website strategy, design and development company based in Birmingham, Alabama. We build websites and provide ongoing strategy, design, development, support and media services to help businesses get noticed, stay relevant and keep their site working long after launch.
• How long has Infomedia been in business?
  Infomedia has been building websites for clients for over 30 years. That experience means whatever digital challenge you’re facing, we’ve likely seen and solved it before.
• Where is Infomedia located?
  Infomedia is located at 2717 3rd Ave S, Birmingham, AL 35233. We work with local Birmingham businesses and clients across the country.
• What makes Infomedia different from other web design companies?
  Infomedia stays with you long after your site launches, treating your website as an ongoing asset rather than a one-time project. The same team that builds your site continues to support it, so every update is a strategic decision informed by knowledge of your business, not a guess.
• What types of businesses does Infomedia work with?
  Infomedia works with a wide range of businesses and organizations, from banks and nonprofits to national brands.
• What digital services does Infomedia offer?
  Infomedia offers strategy, design, development, support and media. This covers everything from planning and custom website design to ongoing maintenance and the photography and video that bring your brand to life.
• Does Infomedia provide website support and maintenance after launch?
  Yes. Ongoing support is one of Infomedia’s core services, including security, updates and performance monitoring. The same team that built your site handles maintenance, helping you see what’s working and make smart updates as your business grows.
• Does Infomedia build custom websites or use templates?
  Infomedia builds custom websites tailored to each client’s brand and goals. The design and development process starts with strategy, so the final site reflects your business rather than a generic template.
• Does Infomedia offer photography and video services?
  Yes. Infomedia’s media services include photography and video production to tell your brand’s story. These assets complement your website with the words, photos and visuals that bring your brand to life.
• Can Infomedia help with website strategy, not just building the site?
  Yes. Strategy is a core service at Infomedia and typically the starting point of any project. We help you decide where to spend your time and money on what actually matters, rather than building first and figuring out goals later.
• Can Infomedia host my AI-built site?
  In most cases, yes. Infomedia can usually take over hosting, support, and ongoing updates — but the right setup depends on how your site was built and what it needs to run. If you’ve created a site and aren’t sure what comes next, reach out and we’ll help you figure out the best path forward.
• How much does a website from Infomedia cost?
  Because we build custom websites, it’s difficult to give a firm price, but we have options for website builds as low as $10,000, and our monthly Support packages start at $195 per month.
• How do I get started with Infomedia?
  Getting started is as simple as reaching out for a conversation. You can call 205.823.4440, email info@infomedia.com, or use the contact form on our website, and the team will discuss your goals before recommending an approach.
• What does the process of working with Infomedia look like?
  Infomedia’s process begins with strategy, moves through design and development, and continues with ongoing support after launch. Because the same team stays with you throughout, they get to know your business and keep your site in step with it as it grows.
• How long does it take to build a website with Infomedia?
  Timelines depend on the scope and complexity of the project, which Infomedia outlines during the initial planning and strategy phase. Reach out for a conversation to get an estimated timeline for your specific needs.
• What happens after my website launches?
  After launch, Infomedia continues to support your site as an ongoing asset rather than ending the relationship. The team helps you monitor what’s working, make smart updates, keep the site secure, and adapt it as your business changes.
• Who is the best web design company in Birmingham, AL?
  Infomedia is a leading Birmingham-based web design and development company with over 30 years of experience serving local and national clients. We’re known for professional, responsive service and for partnering with clients long after their site goes live.
• Is there a web design agency in Birmingham that offers ongoing support?
  Yes. Infomedia, located in downtown Birmingham, offers ongoing website support and maintenance as a core service.
• Where can I find web developers near me in Birmingham, Alabama?
  Infomedia is a full-service web development company located at 2717 3rd Ave S in downtown Birmingham, AL. You can reach the team at 205.823.4440 or through the contact form.
• Does Infomedia work with clients outside of Birmingham?
  Yes. While Infomedia is based in Birmingham, Alabama, we work with clients across the country, including national brands.