Email spam is annoying, no doubt — especially if you’re getting an unusually large amount of it. There’s not a fix-all solution for email spam, but there are things you can do to remedy the issue.
The first step is to take a look at the suspicious emails, which are typically responses from the forms on your website. Check the location the emails are coming from, how often you’re getting them and the content of the emails you’re receiving. If you’re frequently receiving emails that are spammy in nature, there are a few things you can do.
Start with reCAPTCHAs. (There’s a previous episode of One Quick Question about CAPTCHA where you can learn more about this.) Another thing that may help is a honeypot, which is a backend feature that filters out certain types of known spam. You can also tailor your website forms to require the user to fill out the fields — it’s a small thing, but it could help with spam prevention.
Be sure to mark spam emails as spam when you receive them, and check your spam folder periodically for emails that may be flagged incorrectly as spam. If you come across any, mark those as “not spam.”
Russell Marbut