Your company works hard to create content across so many different channels, but do you have a way to organize all that information and to share it simple and effectively? During this COVID-19 quarantine, many companies are looking for new ways to stay connected to their customer base, and creating a Knowledge Base or Training Center for clients is a great one.
We all know keeping a current customer is cheaper than getting a new one, but how to do we keep customers happy when times are tough? Creating a Knowledge Base establishes your company as the expert that customers will want to trust — and stick with.
We can build your Knowledge Base as part of your current site so you’ll get the benefit of Google traffic (and the boost in SEO that comes from adding extra content). And we’ll incorporate your current branding so your site reflects your direction and values.
Building a Knowledge Base from scratch can be difficult, but you probably already have content you can use to supplement the new articles. Link out your current training materials, tutorials, blogs and videos from your site.