Tip of the week

Why You Need Website Support Services

Everything in the tech world is constantly changing and updating, and this is especially true for your business’s website. Building and maintaining an engaging, successful website is more than just a one-time thing.

Stuckey and Jason Lovoy working on a laptop together

It requires ongoing work to keep your website performing well — software updates, new photos, SEO and more. That’s why all of our websites are sold with a standard web hosting and maintenance package. We want your investment to last a long time, and part of doing that is to provide long-term website support.

Why Your Business Needs Website Support

Like any other piece of software, your website needs regular updates to keep working the way it’s supposed to. Without website support services, your website is likely to become outdated and susceptible to hackers. It’s also likely to become slow, glitchy or even not work at all. To combat this issue, all businesses, regardless of size, need to have some type of website support. Small businesses need support just as much as those large businesses with constantly changing websites.   

Would you know what to do if you walk in one morning and notice that your website is down? The odds are that as a business owner, you have other things to worry about. With website support services, you’re less likely to experience this in the first place. If you did, you could just call your website support company and let them take it from there!

What Are the Benefits of Having Website Support Services?

We’ve touched on a few of these already, but here’s a deeper dive into the benefits of having website support.

Support When Life Gets Busy

To-do lists get long, and the end of the day comes fast. Unfortunately, when life gets busy, most people take a “set it and forget it” approach to their website. That means things quickly begin to fall through the cracks — things like keeping up with your website domain. But when you have a website support company, you move all those to-dos onto someone else’s list. And here at Infomedia, those to-do lists happen to sit on the desks of some super smart website experts.

Protection Against Scammers

Protecting your investment should be a no-brainer. You’ve put a lot of time and money into your business’s website. All it would take is one hacker to come in and ruin everything, and then you’d be spending even more money to get back on track. With a website support company, you can protect yourself against this type of attack. And if they do manage to get past all of the security processes in place, then your website support team will get your website back up and things back on track.

Updates and Changes as Needed

Technology changes, and so do customer expectations. You want to make sure that your website keeps up with the times. Your website support partner should be able to help you make your website flexible, with fresh content, images and other moving parts. 

Infomedia Is Here for You

We’re here to be your website partner, not just your website company. That’s why we include hosting and support in our website packages. Did you initially turn down support when you built your website, but now you wish you had it? We can help you too! Contact us today, and we’ll share how we can protect your site — even if someone else built it.

Alana Harmond

About Alana

Alana has always had a love for writing and all things creative. She graduated from UAB with a degree in Marketing and concentration in social media management, and she now carries her passion into her position at Infomedia as Content Strategist. When she’s not typing up copy for a client’s website or providing a continuous supply of pink Starbursts to her officemates, you can find Alana hanging out with her friends and her cats, Iver and Rosy. She also enjoys singing and playing guitar, taking care of 90+ houseplants, and compiling her “one second every day” video.

See more articles from Alana Harmond

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